{"id":2852,"date":"2020-04-24T12:47:43","date_gmt":"2020-04-24T12:47:43","guid":{"rendered":"https:\/\/bercomex.com\/?page_id=2852"},"modified":"2026-03-20T16:09:52","modified_gmt":"2026-03-20T16:09:52","slug":"remote-service","status":"publish","type":"page","link":"https:\/\/bercomex.com\/en\/solutions\/software\/remote-service\/","title":{"rendered":"Secure Remote service \u2013 Help from a distance"},"content":{"rendered":"<h4><strong>Determine the problem quickly with remote service <\/strong><\/h4>\n<p>After your call, our software specialists log in directly to your machine. It is also possible to share the screens. Through our extensive visualization tools we have accurate insight into your machine setup and parts. We can immediately see which part indicates the fault or problem. The problem can be determined more precisely with you. Usually the issue is so small that you can solve it directly with telephone assistance. If not, we will send a specialized service technician.<\/p>\n<h4><strong>Easily restore settings<\/strong><\/h4>\n<p>Did you or your employees accidentally press the wrong button? Have your program settings been cleared? Do not panic! Multiple backups of your system are made daily. We can quickly and easily reset your machine to the correct settings.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Determine the problem quickly with remote service After your call, our software specialists log in directly to your machine. It is also possible to share the screens. Through our extensive visualization tools we have accurate insight into your machine setup&#8230;<\/p>\n","protected":false},"author":3,"featured_media":1354,"parent":1628,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2852","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Remote Service - Bercomex Flower Processing Solutions<\/title>\n<meta name=\"description\" content=\"Due to our remote service software you have a minimal downtown off your machine. In seconds we are standing next to you! Virtually.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bercomex.com\/en\/solutions\/software\/remote-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Remote Service - Bercomex Flower Processing Solutions\" \/>\n<meta property=\"og:description\" content=\"Due to our remote service software you have a minimal downtown off your machine. In seconds we are standing next to you! Virtually.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bercomex.com\/en\/solutions\/software\/remote-service\/\" \/>\n<meta property=\"og:site_name\" content=\"Bercomex\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-20T16:09:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/bercomex.com\/wp-content\/uploads\/sites\/3\/2018\/12\/Y0A4910.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1333\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/bercomex.com\\\/en\\\/solutions\\\/software\\\/remote-service\\\/\",\"url\":\"https:\\\/\\\/bercomex.com\\\/en\\\/solutions\\\/software\\\/remote-service\\\/\",\"name\":\"Remote Service - Bercomex Flower Processing Solutions\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/bercomex.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/bercomex.com\\\/en\\\/solutions\\\/software\\\/remote-service\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/bercomex.com\\\/en\\\/solutions\\\/software\\\/remote-service\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/bercomex.com\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2018\\\/12\\\/Y0A4910.jpg\",\"datePublished\":\"2020-04-24T12:47:43+00:00\",\"dateModified\":\"2026-03-20T16:09:52+00:00\",\"description\":\"Due to our remote service software you have a minimal downtown off your machine. In seconds we are standing next to you! Virtually.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/bercomex.com\\\/en\\\/solutions\\\/software\\\/remote-service\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/bercomex.com\\\/en\\\/solutions\\\/software\\\/remote-service\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/bercomex.com\\\/en\\\/solutions\\\/software\\\/remote-service\\\/#primaryimage\",\"url\":\"https:\\\/\\\/bercomex.com\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2018\\\/12\\\/Y0A4910.jpg\",\"contentUrl\":\"https:\\\/\\\/bercomex.com\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2018\\\/12\\\/Y0A4910.jpg\",\"width\":2000,\"height\":1333,\"caption\":\"Bercomex Insight Tool rapportages\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/bercomex.com\\\/en\\\/solutions\\\/software\\\/remote-service\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/bercomex.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Innovation as a driving force\",\"item\":\"https:\\\/\\\/bercomex.com\\\/en\\\/solutions\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Software\",\"item\":\"https:\\\/\\\/bercomex.com\\\/en\\\/solutions\\\/software\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Secure Remote service \u2013 Help from a distance\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/bercomex.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/bercomex.com\\\/en\\\/\",\"name\":\"Bercomex\",\"description\":\"Een Invaro\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/bercomex.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Remote Service - Bercomex Flower Processing Solutions","description":"Due to our remote service software you have a minimal downtown off your machine. In seconds we are standing next to you! Virtually.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/bercomex.com\/en\/solutions\/software\/remote-service\/","og_locale":"en_US","og_type":"article","og_title":"Remote Service - Bercomex Flower Processing Solutions","og_description":"Due to our remote service software you have a minimal downtown off your machine. In seconds we are standing next to you! Virtually.","og_url":"https:\/\/bercomex.com\/en\/solutions\/software\/remote-service\/","og_site_name":"Bercomex","article_modified_time":"2026-03-20T16:09:52+00:00","og_image":[{"width":2000,"height":1333,"url":"https:\/\/bercomex.com\/wp-content\/uploads\/sites\/3\/2018\/12\/Y0A4910.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/bercomex.com\/en\/solutions\/software\/remote-service\/","url":"https:\/\/bercomex.com\/en\/solutions\/software\/remote-service\/","name":"Remote Service - Bercomex Flower Processing Solutions","isPartOf":{"@id":"https:\/\/bercomex.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/bercomex.com\/en\/solutions\/software\/remote-service\/#primaryimage"},"image":{"@id":"https:\/\/bercomex.com\/en\/solutions\/software\/remote-service\/#primaryimage"},"thumbnailUrl":"https:\/\/bercomex.com\/wp-content\/uploads\/sites\/3\/2018\/12\/Y0A4910.jpg","datePublished":"2020-04-24T12:47:43+00:00","dateModified":"2026-03-20T16:09:52+00:00","description":"Due to our remote service software you have a minimal downtown off your machine. In seconds we are standing next to you! Virtually.","breadcrumb":{"@id":"https:\/\/bercomex.com\/en\/solutions\/software\/remote-service\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/bercomex.com\/en\/solutions\/software\/remote-service\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/bercomex.com\/en\/solutions\/software\/remote-service\/#primaryimage","url":"https:\/\/bercomex.com\/wp-content\/uploads\/sites\/3\/2018\/12\/Y0A4910.jpg","contentUrl":"https:\/\/bercomex.com\/wp-content\/uploads\/sites\/3\/2018\/12\/Y0A4910.jpg","width":2000,"height":1333,"caption":"Bercomex Insight Tool rapportages"},{"@type":"BreadcrumbList","@id":"https:\/\/bercomex.com\/en\/solutions\/software\/remote-service\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/bercomex.com\/en\/"},{"@type":"ListItem","position":2,"name":"Innovation as a driving force","item":"https:\/\/bercomex.com\/en\/solutions\/"},{"@type":"ListItem","position":3,"name":"Software","item":"https:\/\/bercomex.com\/en\/solutions\/software\/"},{"@type":"ListItem","position":4,"name":"Secure Remote service \u2013 Help from a distance"}]},{"@type":"WebSite","@id":"https:\/\/bercomex.com\/en\/#website","url":"https:\/\/bercomex.com\/en\/","name":"Bercomex","description":"Een Invaro","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/bercomex.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/bercomex.com\/en\/wp-json\/wp\/v2\/pages\/2852","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bercomex.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bercomex.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bercomex.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/bercomex.com\/en\/wp-json\/wp\/v2\/comments?post=2852"}],"version-history":[{"count":2,"href":"https:\/\/bercomex.com\/en\/wp-json\/wp\/v2\/pages\/2852\/revisions"}],"predecessor-version":[{"id":12082,"href":"https:\/\/bercomex.com\/en\/wp-json\/wp\/v2\/pages\/2852\/revisions\/12082"}],"up":[{"embeddable":true,"href":"https:\/\/bercomex.com\/en\/wp-json\/wp\/v2\/pages\/1628"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bercomex.com\/en\/wp-json\/wp\/v2\/media\/1354"}],"wp:attachment":[{"href":"https:\/\/bercomex.com\/en\/wp-json\/wp\/v2\/media?parent=2852"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}